MM
Mashaal Masha
Mar 16, 2024
Employees working for a customer service line at an electric company recorded all the calls last Monday and noted whether the caller asked for repairs and whether the caller asked about a bill. The results are summarized in the table below.
| Asked for repairs | Did not ask for repairs | Total | |
| Asked about a bill | 48 | 623 | 671 |
| Did not ask about a bill | 130 | 90 | 220 |
| Total | 178 | 713 | 891 |